Returns
Eligibility for Returns:
Items must be returned within 14 days from the date of delivery.
The item must be unused, unworn, and in the same condition that you received it.
It must be in the original packaging, with all tags, manuals, and accessories included.
Proof of purchase (receipt or order confirmation) is required for all returns.
Non-Returnable Items:
Perishable goods, personalized items, and gift cards.
Items that are damaged due to misuse, improper handling, or regular wear and tear.
How to Initiate a Return:
Contact our customer support team at [Info@abimra.com] with your order details and reason for return.
We will review your request and provide return instructions, including the return address.
Once the returned item is received and inspected, we will notify you of the approval or rejection of your return.
Return Shipping:
Customers are responsible for return shipping costs unless the item was defective or incorrect.
We recommend using a trackable shipping service to ensure the return reaches us safely.
Refunds
Refund Approval Process:
Once your return is received and inspected, we will process your refund within 14 business days.
The refund will be issued to the original payment method used during purchase.
Please note that banks and payment processors may take additional time to reflect the refund in your account.
Partial Refunds:
If an item is returned not in its original condition, is damaged, or missing parts, a partial refund may be granted at our discretion.
Late or Missing Refunds:
If you haven’t received your refund, please check your bank account first.
Contact your credit card company or bank, as processing times may vary.
If you still need assistance, reach out to us at [Info@abimra.com].
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Exchanges
We only replace items if they are defective or damaged.
If you need an exchange, please contact our support team with details of the issue.
Exchanges are subject to product availability.